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SHIPPING

MOTUS forwards throughout the country Italian

What is the mode of shipping used by MOTUS?

For the Italian territory the delivery is made through express couriers.
Shipping is always traceable: If you want information about the tracking of your shipment, you can request it via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

How long is delivered the goods?

Our delivery times are on average between 1 and 5 working days. If your order cannot be fulfilled within these terms, we will contact you and inform you of expected wait times.

The order delivery address

We cannot redirect the order once sent on an expedition.

For these reasons, please provide a valid shipping address where someone is always present to receive the order. Otherwise, the carrier will leave a notification with the filing number to call to give a new delivery or to find the goods directly from the warehouse nearest you.
If the goods remain in storage at the courier's Depot because the recipient's address will be agreed to unavailability the buyer the cost of storage of goods

We do not ship to PO boxes in post offices

Lost/damaged orders

Please note that MOTUS-WHY NOT SRL cannot reimburse damage or loss of orders that have been entrusted to couriers. Accordingly, we strongly encourage you to find the nearest store or order from the report to the courier to leave the order to a trusted neighbor.

Free shipping

MOTUS-WHY NOT SRL offers free shipping by courier for orders with a value equal to or higher than 150.00 euro.
Exception: orders for bulky items such as bicycles, frames, training rollers, and some carrying bags bike.
During the closing of the order, shipping or any neck shipping cost is automatically calculated in the shopping cart

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